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Management of information in development projects – a proposed integrated model

C. Bester, J.J. Britz, A. Merkestein

SA Journal of Information Management; Vol 10, No 1 (2008), . doi: 10.4102/sajim.v10i1.6

Submitted: 30 October 2008
Published:  02 November 2008


The first section of the article focuses on the need for development in Africa and the specific challenges of development operations. It describes the need for a holistic and integrated information management model as part of the project management body of knowledge aimed at managing the information flow between communities and development project teams. It is argued that information, and access to information, is crucial in development projects and can therefore be seen as a critical success factor in any development project. In the second section of the article, the three information areas of the holistic and integrated information management model are described. In the section thereafter we suggest roles and actions for information managers to facilitate information processes integral to the model. These processes seek to create a developing information community that aligns itself with the development project, and supports and sustains it.

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Author affiliations

C. Bester, University of Pretoria, South Africa
J.J. Britz, University of Wisconsin-Milwaukee, United States
A. Merkestein, University of Africa, South Africa


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